Customer Experience

Compliments
5
Suggestions
0
Complaints
1

Business Grade:

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Reviews For Hen Vietnamese Eatery | Average Rating:

  • Reviewed By Andre L. - Cherry Hill on
  • Rating: 5 Star Rating: Excellent
  • The barbecue soy chicken was amazing! Welcome to CherryHill and wish you successful.
  • by C Johnson on 02/10/2022
  • Rating:5 Star Rating: Excellent
  • Amazing restaurant! Food was great, and location is very clean. Owner came out to greet me as I ate and was very cool. I love Vietnamese food, and have visited multiple restaurants in this area for years and this is my new favorite.
  • by Angela Song on 02/01/2022
  • Rating:1 Star Rating: Poor
  • This restaurant takes forever to prepare your food (30-40 minutes for 2 banh mi). But even worse than that, they never pick up their phone. So not only do you have to drive over there to place a pickup order, but then you have to wait in your car for 30-40 minutes for your food. The one time someone actually answered the phone, they were very rude and hung up on me as I was placing my order because they did not understand me. Mind you, I was born in America and speak perfect English. And to say that you don’t understand me ordering things off of YOUR menu means you should probably hire people who know your menu items. But then just to hang up on a customer is very rude and unprofessional. As is not picking up 10 phone calls in a row to this restaurant just to place one pickup order.
  • by Ed Bradaigh on 02/02/2022
  • Rating:5 Star Rating: Excellent
  • Superb, thorough Viet menu. BBQ pork is exceptional. Grilled, lemongrass flavored chicken is awesome in a banh mi. Will be back to try more things. Ambiance is fun. These guys have found a nice balance, not alienating newcomers to the culture, whilst maintaining authenticity.
  • by doug orfield on 02/22/2022
  • Rating:5 Star Rating: Excellent
  • Great food, had an issue with a charge on my card that was made right by the company. Very happy to recommend them to all my friends and family. Try the beef carpaccio is insanely good.
  • by gromo443 on 08/18/2021
  • Rating:5 Star Rating: Excellent
  • Amazing customer service. They forgot my order so when I showed up for pick up, the kitchen hadn't even started cooking! The manager came put profusely apologized and comped my meal immediately. I wasn't even upset, I was perfectly content to wait but it just shows how much they care!